the earth exists two days at a time

fuckyeahretailrobin:

Hi! Robin here for the corporate juggernaut with a spark for a logo.  

Over my time working with this company, I have seen the management bend over backwards just to make troublesome customers shut up and go away. This often means that all of their screaming and shrieking pays off. This is a form of behavioral psychology. They have just been rewarded for their actions.

Customers have learned that if they scream and yell and stand their ground long enough, the chances of them getting what they want, no matter how much we’re not supposed to do it, is very high. They’ve also learned that if they insist something was shelved  under the wrong price, we have to give t to them or else it’s false advertising or something along those lines.  

So when something rings up over $5, and they insist it was on a shelf marked $1, even if it was the only one there, they continually play stupid and claim ignorance. If their inability to ‘understand’ that another customer very obviously abandoned the item there (if it was ever truly found there at all) outweighs the Robins and managements’ willingness to argue the point, their willful ignorance will be rewarded with getting what they want.

Modern retail stores such as the company I work for are encouraging a culture of ignorance in their customers. They are teaching people that it is perfectly acceptable, and will work out in your favor, to be ignorant of how the world even works. Because people will bend over backwards to give you what you want.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Take every shift which needs a replacement”

Bottom Text: “WW3 happens when I need them to find a replacement for my shift”]

 

Okay, so maybe not WW3, but apparently it’s my fault my manager failed to listen to me when I told her I was going away for 3 days and couldn’t read the fact that I had clearly WRITTEN that I wasn’t available those 3 days.

When I first got my roster I also told my manager that I was unavailable for the shifts and was told that they would find a replacement to fill the shift. Having the sneaking suspicion that they would forget I decided it might be a good idea to ring up, and lucky I did. Nothing had been done to find a replacement and it was the day before the shift, and this was where it got crazy. 

It was clearly their fault that they hadn’t found a replacement for my shift, I mean they rostered me on after I’d repeatedly told them and put it in writing that I wasn’t able to work THREE days out of my entire holidays. Just three. Needless to say, after maybe 30 minutes on the phone trying to explain to them a) why I wasn’t available b) that I HAD given them warning, all while being constantly interrupted I finally got it sorted and I now have my 3 days off and a very unhappy boss. 

The worst thing is they don’t even appreciate me when I stay an hour or two longer than I’m supposed to or take an extra shift to help them out, even if I’ve worked a long shift the day before and will be doing the same the next day. Let’s just say I’ll be cutting down how many extra shifts I take.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “I am not”

Bottom Text: “your “sweetheart”.”]

Nothing bothers me more than a complete stranger calling me cutesy nicknames on the job. It’s creepy.It honestly skeeves me out so bad, it ruins my entire day. I’ve even had a co-worker call me “sweetheart” once!

The worst part is, it’s not just the men, either. Every time a middle aged man or old black woman that calls me “hon” or “sweetheart” I just want to scream “STOP!”

fuckyeahfastfoodfeline:

Today, 10 minutes before my shift ended, a GIANT baseball team came in. They all wanted medium sodas, mostly coke, diet coke, and dr.pepper. THOSE LOOK EXACTLY ALIKE!! They came back to me complaining that they got the wrong soda, and I just told them to find someone with the right soda to trade, since it was bound to be that I gave the wrong soda to someone else too. And they also got pretty pissy when the Big Macs they ordered had onions, when they specifically ordered no onions, or something along those lines.

You see all your teammates standing behind you? Yeah, we’re making all their orders too, and we only have 2 people on thew grill line, PLUS people coming in the drive thru. If you wanted your sandwich to be correct AND fast, make it yourself.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “HANGING AROUND THE WINDOW AFTER WE CLOSE”

Bottom Text: “WILL NOT MAKE ME LET YOU IN”]

A couple minutes after we closed the front door the other night, some guys came up and started hovering around the windows by the registers, trying to ask if we were closed and obviously wanting to be let in. One lifted his wrist and tapped his watch as though I were unaware of the time, and they stood there for a minute or two even as I went on ignoring them to count cash. We’re on a fairly tight closing schedule, so we couldn’t let them pop in even for a minute after close, nor were we obligated to, all things considered.

As I told my coworker, I took great joy in telling them to screw off. c:

fuckyeahtattoos:

My freshly finished gold star tattoo 

Done by Jeremy at Black Cobra tattoo in Sherwood, AR 

rainnbowbrite.tumblr.com

textsfrombakerstreet:

Submitted by xsuspendmydisbeliefx

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Don’t talk to me”

Bottom Text: “While I’m counting my money”]

I have to recount at least three times every morning because my co workers constantly talk and my supervisors always interrupt me while I’m counting.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: Guest yells at you and demands to see a manager

Bottom Text: You are the manager

This happens to me at least once a week if not more. And then they get PISSED when I tell them that I am the manager. Being young and in charge of a store has its pros and cons.

fuckyeahtattoos:

If I just mention the X tattoo, I got it in Cyprus, at Tattoo by Cozzi. Anything else you need please ask!

I think something like that would go good on my left shoulder

fuckyeahretailrobin:

Corporate Barista Robin! I don’t know where this ‘secret menu’ came from, but it is not real, we don’t have that. Saying ‘secret menu’ implies that we’re hiding something from our customers, but I assure you we are 100% clueless when someone orders a ‘cotton candy frappuccino’. I have no problems with making someone a ~complicated~ drink, but I can’t make it if I don’t know the recipe. I don’t know why the ‘secret menu’ has become so popular all of a sudden. Baristas everywhere are crying because gaggles of teenagers are demanding candy bar flavored blended beverages and insisting we create them perfectly without having recipe cards. I’ve tried to learn some of the items after so many people started asking for them, but you can’t expect every barista to know what you’re talking about because it’s not actually our job to investigate these things (>.<).

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “HOW CAN A STORE RUN ALL WEEKEND AND MONDAY”

Bottom Text: “WITHOUT ITS MANAGER BEING THERE?”]

An unhappy customer wanted to speak with the store manager.  The ASM would not do.  Well, it was the SM’s weekend off, then he was out sick.  (And knowing my manger he’s got to be REALLY sick to actually take a day off work, he’s the kind of person who comes to work sick and infects the rest of us)

Angry that he was not in the store for 3 whole days in a row, the customer uttered the line above.

So….Store Managers are supposed to work 24/7/365?  They are not supposed to get days off?  They live in the back of the store ready to pop forth and help you when you’re angry?

A store can run for WEEKS without the store manager being there.  Its what the ASM, and all the other people with the word “manager” in their job titles are there for.

god forbid a manager actually takes their vacation sometime because everyone know that isn’t allowed to happen

geothebio:

This is my grandma. My grandma is an amazing woman. She had a rough childhood, and when she met and married my grandpa, she got to escape that world. From there she was an amazing wife, and raised six wonderful children.

Because of this, my grandma never got to travel or have adventures. So, after my grandpa retired and the kids moved out, she decided to start. She did Mardi Gras in New Orleans, went on a wild jetski ride for her 50th wedding anniversary, went to Disney World, met astronauts, and even went on a ride in one of those little stunt planes! Last year, to cope with my grandpa’s passing, she spent the weekend of his birthday with my mom in Atlantic City. This year she’s going down to Key West with my aunt.

Growing up, my grandma never got to celebrate birthdays or holidays. So after she married my grandpa, every holiday and every family birthday was (and still is) an extravaganza. We joke in my family about how my grandma’s presents are impossible to open because they’re so lavishly wrapped, or about getting our wish list to her three months in advance, but it’s all because she cares so much.

On May 3rd, my grandma will be turning 80. This is a big birthday, so in addition to throwing her the party of the century, my family decided to launch Operation Fill Joyce’s Mailbox. We’re asking you - yes you - to send a birthday card to this address:

Joyce Gifford

4259 Embassy Dr. SE

Grand Rapids, MI 49546

My grandma loves sending and receiving mail, and we want her mailbox to be overflowing with well-wishes by her birthday.

So please, reblog to spread the word, then send off a birthday card!

PS If you could include a picture of yourself, your family, where you life, etc. that would be doubly awesome. My grandma loves pictures and making photo albums almost as much as birthdays.